Payment and Refund Policy

civilerway Payment and Refund Policy

Payment Methods:

    1. Advance Payment:

      • To initiate a project or service, Civilerway requires an advance payment of 5% of the total project cost. This payment is non-refundable, and it secures our commitment to commence work on your project.

    2. Subsequent Payments:

      • Following the advance payment, subsequent payments will be due at predefined project milestones or stages. Clients will be notified in advance of upcoming payments and the corresponding deliverables.

    3. Payment Channels:

      • Civilerway accepts payments through [List Accepted Payment Methods, e.g., bank transfer, credit/debit cards, etc.]. Details for each payment method will be provided upon request.

Payment Methods:

    1. Advance Payment:

      • The 5% advance payment is non-refundable. It covers initial project setup and commitment.

    2. Subsequent Payments:

      • Payments made for completed project milestones are non-refundable. Once a milestone is completed and the corresponding payment is made, it is considered final.

    3. Client Satisfaction:

      • Final payments are due upon the client's approval of each project stage. If, for any reason, the client is dissatisfied with the completed work, Civilerway is committed to addressing concerns and making necessary revisions.
    4. Refund Eligibility:

      • Refunds will be considered in exceptional cases, such as project cancellation due to unforeseen circumstances or if Civilerway is unable to fulfill the agreed-upon services.

    5. Refund Process:

      • Clients requesting a refund must contact Civilerway within [Specify Number of Days] days of the project completion date. Refund eligibility will be assessed on a case-by-case basis.

    Contact Information:

    • For payment-related inquiries or refund requests, please contact us at [Your Contact Email Address] or [Your Contact Phone Number].

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